Effective Debt Collection Strategies Through Credit Management
Build practical debt collection skills through 38 years of real-world credit management experience — covering credit assessment, collection policy, negotiation techniques, and external recovery options.
Duration
2 Days
Delivery
Physical
HRD Corp
Claimable ✓
Category
Finance, Accounting & Taxation
Program Overview
Build practical debt collection and credit management skills — credit assessment policy, creditworthiness evaluation, C's of business credit, collection strategies, negotiation techniques, telephone collection, reminder letters, site visits, and external recovery options including agencies and legal proceedings.
Learning Objectives
- Understand credit management and its role in profitability, appreciate the importance of credit policy, apply credit assessment for selective risk-taking, establish a collection policy with structured follow-up procedures, and explore debt collection agencies and legal action processes.
Who Should Attend
- Credit assistants, executives, and managers
- Finance, accounts, and administrative executives and managers
- Executives to senior managers with collection responsibilities
- Marketing professionals in charge of collection
You Might Also Like
HRD Corp Claimable2 DaysCompany Tax Records Management
Design and maintain comprehensive company tax records that meet LHDN requirements and support confident audit management.
HRD Corp Claimable2 DaysFinancial Risk Management in Practice
Identify, assess, and manage financial risks — market, credit, liquidity, and operational — for organisational resilience.
HRD Corp Claimable2 DaysRe-Structuring Corporate Cash Flow & Treasury Management
Restructure corporate cash flow and build treasury capability that protects liquidity and maximises financial resilience.
HRD Corp Claimable2 DaysAdvanced Excel for Finance Professionals
Build advanced Excel skills for financial modelling, forecasting, dashboards, Power Query, and scenario analysis.